Dear PNW Section Members, By now you have heard about the Section’s Strategic Plan and Mission Statement. While this may come across to you as “Board Speak,” it is imperative to the Section and its 5 Chapters in improving its Governance and Operating practices, culminating with serving you. Having a plan at your facility can … Read more
I hope you were able to join us in Tacoma for our Merchandise Show, Annual Meeting and Education programs. The venue is perfect for our activities with everything you need within just a few blocks – convention center, hotel, restaurants and a few spots for later. Thank you all who wrote orders at the show. … Read more
The importance of listening in customer service, sales and relationship building is paramount. According to industrialist Andrew Carnegie, the most successful people listen more than they speak. Studies have found that about 40% of one’s time in communicating is spent listening, and by a wide margin more time is spent listening than reading, writing, or … Read more
We are very excited to return to the Greater Tacoma Convention and Trade Center for the 2016 Merchandise Show. The show will be held on October 25-26, 2016 with vendor move in on Monday, October 24. Professionals, if you have not done so already, sign up yourself and your pro shop buyers here (free). Show … Read more
Facility: The Golfer’s Edge Hometown: Wenatchee, WA for 61 years. Ed Paine began his golf career as an assistant under Del Herring at Three Lakes GC in Malaga, WA from 1977 to 1979. He was then out of the golf business, except for club repair and custom clubs, from 1980 to 1990. Then in 1990, … Read more
The Section Merchandise Show is just three weeks away, October 25-26 at the Greater Tacoma Convention and Trade Center. This beautiful building is located in downtown Tacoma. Our host hotel, Hotel Murano, is just across the street – and there are 30 restaurants and bars within walking distance! In addition to doing your buying for … Read more